Before and after your first bite
Good snacks. Straight answers.
Delivery & shipping
Shipping options and costs appear before payment. The free U.S. shipping threshold is shown at the top of this page. Contact us for delivery timing to your destination.
A problem with your order?
Contact us about damage, incorrect items or a quality concern. Shipping is refunded or paid for only when the product is faulty, subject to applicable rights.
Read the refund policy →Ingredients & storage
Check the product details and current pouch for your flavor’s ingredients, nutrition and storage instructions. Follow the after-opening guidance on the package.
Already part of your snack drawer?
Back for another bite.
Sign in for your order history, or build a fresh mix of your favorites.
A real person can help
Let’s get this sorted.
Order help, product questions, or wholesale? Send a note. Include your order number if you have one.
What details should I include?
Include your order number so we can find it quickly.
Tell us the flavor, pouch, or ingredient you are asking about.
Share your store, location, and the best way to reach you.
Send Joburg a note
You may not need to wait